This week, Indonesian Ombudsman Office released its report related with public services quality. According to its report, some government offices are listed as the worse government offices in serving the public. They are Ministry of Education, Ministry of Public Works, Ministry of Social Services, Ministry of Labour, and Ministry of Agricultural. This report has been quoted by some media. It has also been published as an headline in some newspapers. The worse government offices are given red flag. Of course, some of the ministers were not happy with the release. However, I think they should not reluctant with report. It could be used as an initial indicator of their public services quality. Government offices that received red flag should give full attention on how to improve their services in the future. On the other side, we should give appreciation to Ombudsman Office because its courage in releasing the objective and transparent evaluation results. In reality, Ministry of...